- Parts Sales
FANUC INDIA is a strategic part of FANUC global service and support network of professionals; ready to provide the services you need to maximize your production.
FANUC products have earned an excellent reputation among customers not only in India, but throughout the world, of having Unparalleled Reliability and Lowest Total Cost of Ownership.
FANUC India has built and will continue to develop our customer service network to ensure that our products constantly operate in top condition and contribute to high productivity.
- We maintain Genuine FANUC Original Spare Parts of all our products in all our office locations across India.
- We maintain a large stock of Genuine FANUC Original spare parts in our warehouses at Bangalore, Pune, Gurgaon and Chennai.
- We target to supply 99% of spare parts requirements ex-stock against breakdown requirements.
- With the growth of our installed base, our inventory of Genuine FANUC Original Parts to support our products has grown exponentially.
- We also stock a large quantity of consumables such as cables, fuses, batteries, filters, fuses and so on, to ensure quick supply of such requirements.
- We realize and understand downtime of the machine is more critical in the capital Equipments of FACTORY Automation Products. Hence FIL has about 50% of manpower operating in Service.
- Our Engineers are trained at FANUC Japan / FIL and they are constantly updated on the new techniques by frequent internal trainings.
- We have offices in 22 Locations across India close to all Major Industrial Hubs.
- We offer quickest response time for nationwide service request.
- We also provide service on company holidays and Sundays on request for special needs to Customer
- Highly talented and experienced engineers are placed at our Major offices Bangalore, Chennai, Coimbatore, Pune, Ahmedabad, Gurgaon and Faridabad for providing technical support to our customers over telephone, to guide customers on choosing Right Spare parts and Registering Field service request.
We have built up dedicated infrastructure to support all our field operations which includes
- A nationwide integrated ERP solution with a common cross-referenced database for quick problem resolution
- Fully equipped offices at 22 locations which no other automation solutions provider boasts of and is ever expanding as manufacturing bases spread in the country
- A fleet of cars for use by our field engineers ensuring quick trouble free reach to the customers
- Follow On Contracts
- We offer the most attractive follow-on contracts in the industry at possibly the least cost in the world.
- The follow-on-contracts are comprehensive and cover all FANUC products including servo motors and display units (excluding consumables).
- Genuine FANUC Original Parts are used
- FANUC and FANUC India Trained Engineers attend to problems
- We will evaluate your machine and give you a proposal that will be hard to resist. For further details, please contact us.
Follow on contracts are now available for all FANUC products.
For details please contact our offices.
- We have FANUC proprietary automated test equipment enabling highest degree of diagnostic accuracy at component levels. This offers us unmatched superiority over competitors and 3rd parties.
- We also have a well accepted Parts Exchange program to relieve users at times of breakdown.
- Our huge component level inventory of Genuine FANUC Original Parts ensures longevity of repairs and delivers highest MTBF.
- When parts come into FIL for repairs, they are first cleaned using the PCB washing station. They are then dried using our modern microprocessor based oven and subsequently moved into our Repairs shop.
- We have facilities for testing and repair of even older FANUC systems such as System 6, System 10 and System 11 FANUC CNC Systems. Dedicated simulators are available for these operations.
- A separate section dedicated to repair of faulty motors and reconditioning of old motors is available.
- Genuine FANUC Original Parts are used.
- We have committed and dedicated engineers.
- Repair Center at Bangalore and Pune with state-of-the-art FANUC proprietary automated test equipments.
- Six Months Warranty for Repair Parts.
- Repair Engineers are trained at FANUC Japan Repair Factory.
- Service Territory
Did You Know ?
ABOUT FANUC INDIA
FANUC INDIA Private Limited is a subsidiary of FANUC CORPORATION and was established
in 1992 with its headquarters in Bangalore. Our main objective is to provide the Indian market with the entire range of top of the line FANUC products coupled with value added services thereby delivering the least cost of ownership to our customers.